The work covered by this agreement is conducted in accordance with the Terms and Conditions detailed in the CCreative Services Framework Agreement. These conditions apply broadly to all services offered by us, ensuring a consistent foundation for our professional relationship.
SCOPE OF SERVICES
All fees assume a maximum of two rounds each of creative and production corrections and/or revisions. If during the project process the scope of work or number of corrections becomes greater than what is outlined in the proposal, we reserve the right to renegotiate fees. We will advise you of the need for such revisions in a timely manner. Estimates for projects put on hold for more than six months are subject to fee revision for remaining work. If work on a project has not progressed, an In Progress payment for work completed to date will be required.
TIMING
Estimated fees and timing listed in this proposal are based on the project starting within 30 days from the proposal date. Fees and timing would need to be reaffirmed for projects starting after a 30 day period.
PROOFREADING
We are not responsible for proofreading copy or other materials supplied by the client. We will however make every effort to ensure correct spelling, punctuation, but the Client is ultimately responsible for final approval of all copy.
COPYRIGHT AND OWNERSHIP
Copyright in all original design solutions remains with the Agency until the contract is completed and all related fees are fully paid. Upon completion, the client will gain ownership of the final work in its delivered format (e.g., PDF). The Agency retains ownership of original source files and any unused designs. However, should the client wish to obtain the original source files for their use, these can be provided for an additional fee, as outlined in the Creative Services Framework Agreement. The Agency will store project files securely for three years. Deliverables will be prepared in compatible software formats unless specified otherwise.
SAMPLES AND PROMOTIONAL USAGE
We will request printers or other media duplicators to provide samples from overruns or as additions to the client quantity. We also reserve the right to use printed and digital piece(s) for our promotion, including the right to photograph, visually reproduce or demonstrate work as part of our portfolio and to enter it in design competitions and publications.
RELATIONSHIP
We work on either a monthly retainer or an individual project contract basis. We reserve the right to work with various clients. Other special working relationships (i.e. produce work under confidential disclosure) within specified parameters may be adopted if requested in writing and mutually agreed before work begins.
Billing Process
ESTIMATES
The first step to any project will be an estimate. Estimates are based upon previous history of similar projects. Work will not begin until the estimate is approved, signed, and returned to us.
PAYMENT POLICY
To begin the relationship, we require 50% of each phase in advance, with remainder due upon phase completion. We will invoice subsequent costs based on the remainder of estimated fees and including professional and reimbursable expenses.
REIMBURSABLE EXPENSES
Standard reimbursable expenses vary according to the nature of the project and include, but are not limited to: Special materials, delivery services, travel and related expenses, etc.
THIRD-PARTY EXPENSES
A 20 percent markup is added to all third-party expenses that are billed for administration and financial responsibility.
Minnesota state sales tax will be charged where applicable.
Third party expenses vary greatly. Client approval is required before purchase of these items, which might include but are not limited to: Stock/royalty-free/original photography, printing and pre-press, recording and editing, research, etc.
SUBCONTRACTED SERVICES
Fees for photographers, illustrators, writers, printers, programmers, messengers or other subcontracted services are based on averages and will be billed according to actual expenses or written bids. Subcontracted Services purchased through us include a standard 20% service fee. Such additional Subcontracted Services to be agreed upon in writing in advance of services being delivered.
SALES TAX
Fees listed in the proposal do not include sales tax. Sales tax will be charged as defined by the Minnesota Department of Revenue as applicable.
INTEREST
Interest at the rate of 18% annually or 1.5% per month will be charged on the unpaid balance of all statements more than 30 days overdue from the date of the statement rendered.
INVOICES
We embrace being a paperless office wherever possible. This means most ongoing communication, as well as billing invoices will be sent or presented to you electronically.