Service provider Behindtheforest International, LLC and its wholly-owned subsidiaries (TheWebheads.net: dba TWH™, dba The Webheads™ ; MindsBehindDesign.com: dba MBD Agency™, dba MBD™, dba Minds Behind Design™ and Piece of Mind™) (the "Service Provider", "We", "Us") know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice outlines our privacy policy. By visiting any of the sites offered by the Service Provider, you accept the practices described in this Privacy Notice. For questions on the Privacy Notice, please contact the Service Provider's Support Center.
What Personal Information Do We Collect?
- Information You Provide: We collect and store information that you voluntarily submit on our website or provide to us in other ways. This information is used for various purposes, such as responding to your inquiries, delivering our services (e.g., domain name registration, DNS hosting), and maintaining communication with you.
- Automatically Collected Information: We also automatically collect certain types of information when you interact with our website. This includes using cookies and other tracking technologies to gather data like your Internet Protocol (IP) address, browser type and version, operating system, and other relevant details. We analyze this data to understand user behavior, manage the website, and collect demographic information for aggregate analysis.
Use of Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your computer or mobile device when you visit our website. They enable our systems to recognize your browser and offer a more personalized user experience.
Types of Cookies We Use
- Session Cookies: Temporary cookies that expire when you close your browser. They help us remember your activities during your visit.
- Persistent Cookies: These cookies remain on your device until you delete them or they expire. They activate each time you visit our website.
- Analytical Cookies: These cookies help us understand how you interact with our website, allowing us to improve user experience and services.
- HubSpot Tracking Cookies: We have integrated HubSpot services for chat functionalities and to gain deeper insights into visitor interactions on our website. HubSpot places multiple tracking cookies on your device to help us better understand your behavior and preferences. This enables us to offer a more personalized user experience and improve our services. For a more detailed explanation of how HubSpot handles your data, you can refer to HubSpot's Privacy Policy.
- Third-Party Cookies: These cookies are set by other websites or services we use, such as Google Analytics.
Why We Use Cookies
We use cookies to enhance your browsing experience, understand user behavior, and manage the flow of our online ordering processes.
Managing Your Cookie Preferences
You can control your cookie settings through your web browser. Most browsers offer options to block cookies, delete existing cookies, or alert you before storing a cookie on your device. Note that blocking cookies may affect the functionality of our website.
Your Consent
By using our website, you agree to the use of cookies and other tracking technologies as outlined in this Privacy Policy.
Data Sharing and Disclosure
Yes, we do share information but only as described below. Otherwise we will not provide your personal information without your consent.
- WHOIS Information: We are required by the Internet Corporation for Assigned Names and Numbers ("ICANN"), the organization that assumes responsibility for domain name allocation, to collect information about you during the domain name registration process. This information includes your full name, mailing address, phone number, email address, and, where provided, your facsimile number. ICANN then requires all registrars to make your full name, mailing address, phone number, email address, and, where provided, your facsimile number, as well as the creation and expiration dates of your domain name registration and the name server information associated with your domain name, public via an interactive web page and a "port 43" WHOIS service. For the purposes of this Privacy Notice, we will refer to this information as your "WHOIS Information." Please note that we may not be able to control how members of the public may use the WHOIS Information.
- Partners: We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.
- Agents: We engage other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, providing marketing assistance, providing customer services, sending postal mail and email to you, removing repetitive information from customer lists, and analyzing data. These persons have access to personal information needed to perform their functions. These companies do not retain, share, store, or use personally identifiable information that you provide to the Service Provider for any secondary purposes.
- Business Transfers: As we continue to develop our business, we might sell or buy businesses or their assets. In such transactions, customer information generally is one of the transferred business assets. Also, if the Service Provider or all or substantially all of its assets were ever to be acquired, customer information will of course be one of the transferred assets.
- Compliance with Law: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Services Agreement and other agreements; or protect the rights, property, or safety of the Service Provider, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Data Retention Policy
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
User Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
Security Measures
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input and the information we may send to our agents.
We have gone to great lengths to ensure your information is securely obtained and held in compliance with the Card Holder Information Security Program. If you choose to pay for the Service using a Credit Card, your credit card details ARE NOT stored by us and cannot be used by our staff.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Access to Your Information
We give you access to certain information about you for the limited purpose of viewing and, in certain cases, updating that information. To view or change this information, log-in to your Account Manager. When you update information, we usually keep a copy of the prior version for our records.
Links to Other Websites
Sites provided by Service Provider contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Children’s Privacy
Service Provider does not sell services for purchase by children. If you are under 18, you may use our services only with involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
Legal Jurisdiction
By choosing to visit Service Provider, you agree that any dispute over privacy is governed by this Privacy Policy and our Terms and Conditions. This includes limitations on damages and the arbitration of disputes, all under the law of the state of Minnesota. While the law of the state of Minnesota will apply to disputes arising from this Privacy Policy, we also comply with international laws like GDPR and CCPA where applicable.
Contact Information for Privacy-Related Queries
If you have any concerns or questions about privacy at Service Provider, please send a detailed description to privacy[at]behindtheforest[dot]com, and we will make every effort to resolve it.
Updates and Changes
Our business is constantly evolving. We will post any changes to this Privacy Policy 30 days before their effective date. This ensures you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Your Responsibility
You are responsible for periodically checking our website for changes to this Privacy Policy.
Opt-Out Options
You may opt out of any posted changes to our collection, use, or disclosure of your personal information by sending an email to privacy[at]behindtheforest[dot]com